Privacy Policy
Last updated: September 2026
At Smarana, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains what information we may collect when you visit www.smarana.in, contact us, or use our website and services, how we use that information, and the choices available to you.
By using our website, you acknowledge the practices described in this Privacy Policy.
- About Smarana
Smarana provides services including Past Life Regression, Hypnotherapy and other spiritual and guidance-based services.
For privacy-related questions or requests, you can contact us through:
Smarana
Email: info@smarana.in
Phone / WhatsApp: +91 8860311655
- Information We May Collect
We may collect information that you voluntarily provide when you contact us or enquire about our services.
Depending on how you contact us, this may include:
Your name
Phone number
Email address
Information contained in your message or enquiry
Information you choose to share with us about your questions, concerns, experiences or the service you are interested in
You are not required to provide information that is not necessary for your enquiry. However, if you choose not to provide certain information, we may not be able to respond to your enquiry or arrange the requested service.
Information shared during a session
If you choose to undergo Smarana’s services, you may voluntarily share personal, emotional, spiritual or other information during conversations or sessions.
Such information is treated as confidential within the normal course of providing the service and is used for the purpose of conducting the individual’s session and communicating with the person.
Please avoid sharing sensitive information that is not necessary for your enquiry through the website contact form.
- How We Use Your Information
We may use the information you provide to:
Respond to your enquiries
Communicate with you about appointments and sessions
Provide and manage our services
Understand your requirements before a session
Respond to questions or requests
Maintain necessary business and communication records
Improve our website and services
Understand how visitors use our website
Measure website performance and traffic
Where applicable, measure the effectiveness of our advertising
We do not sell your personal information to third parties.
- Website Analytics and Cookies
Our website uses Google Analytics to understand how visitors use the website and to help us improve its content and performance.
Google Analytics may collect information such as:
Website visits and interactions
Approximate location
Browser and device information
Pages visited and interactions with website content
Technical information relating to your visit
Google Analytics may use cookies and similar technologies for these purposes.
Our Google Analytics setup also uses Google’s Enhanced Measurement features, which can automatically measure certain interactions with website content, such as page interactions, form submissions, downloads and other events where applicable.
We do not intentionally use Google Analytics to collect information such as your passwords or the contents of private communications.
- Google Ads and Advertising
We may use Google Ads to promote Smarana and our services.
Where advertising or remarketing features are used, technologies such as cookies or similar identifiers may be used to measure advertising performance or, where permitted, show relevant advertisements to people who have previously interacted with our website.
Google requires websites using its data-segment/remarketing features to disclose the use of third-party advertising, cookies or device identifiers and provide information about available opt-out options.
Where applicable, you can manage Google’s advertising preferences through Google’s advertising settings.
We will not knowingly use personally identifiable information submitted through our contact form to create advertising audiences in a manner prohibited by applicable Google Ads policies.
- Contact Forms
Our website may provide a contact form through which you can voluntarily send us an enquiry.
Information submitted through the contact form is used to respond to your enquiry and communicate with you regarding our services.
Contact Form 7, which powers the form on our website, does not by itself maintain a permanent database of submitted messages in WordPress. Form messages may be transmitted to the email address configured for the website.
Please do not submit passwords, financial information or other information that you do not wish to communicate through the website contact form.
- Phone and WhatsApp Communication
You may choose to contact Smarana by phone or WhatsApp.
When you contact us through these services, the information you provide is processed as part of that communication and may also be subject to the privacy policies and terms of the respective service provider.
We use information received through these channels to respond to enquiries, communicate about appointments and provide our services.
- Information Sharing
We do not sell or rent your personal information.
We may share information with third-party service providers where reasonably necessary to operate our website, communicate with you, analyse website usage, provide advertising services, maintain technical infrastructure, or otherwise provide our services.
These may include service providers such as:
Google Analytics
Google services used for website measurement or advertising, where applicable
Website hosting and technical service providers
Email or communication service providers
WhatsApp or other communication platforms when you choose to use them
Third-party providers may process information according to their own privacy policies and applicable terms.
- Data Security
We take reasonable measures to protect the information we receive from unauthorised access, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
If you believe that your information has been misused or that there has been a security issue involving your information, please contact us.
- How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining appropriate business records, resolving disputes and meeting applicable legal or administrative requirements.
The exact period may vary depending on the nature of the information and the reason it was collected.
- Your Choices and Privacy Requests
You may contact us if you would like to:
Ask what personal information we hold about you
Request correction of inaccurate information
Ask us to delete information where appropriate
Withdraw consent where processing is based on consent
Ask questions about how your information is being used
To make a privacy-related request, contact us at:
Email: info@smarana.in
Phone / WhatsApp: +91 8860311655
We may need to verify your identity before responding to certain requests.
- Third-Party Websites and Services
Our website may contain links to third-party websites or platforms, including social media and communication services.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policies of those services before providing them with personal information.
- Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us through the website without appropriate permission, please contact us so that we can take appropriate steps.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology or applicable requirements.
The updated version will be published on this page with a revised “Last updated” date.
- Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Smarana
Email: info@smarana.in
Phone / WhatsApp: +91 8860311655
We will be happy to address your privacy-related questions or requests.
